United Support Group CIC
Working to give a voice and support families with children, young people and adults with neuro-developmental conditions in the West Midlands.
Our Values
USG CIC promotes equal opportunities and believes in challenging discrimination of all kinds.
We are committed to supporting a strong community where individuals from all cultures, beliefs and backgrounds can develop community cohesion creating mutual respect and understanding.
We are a membership organisation, and its management committee is accountable to the community. USG CIC regularly communicates and consults with all sectors of the community to ensure its planning and decision making continue to reflect locally identified priorities.
USG CIC believe that partnership working across all sectors enhances resources and delivers better services.
Services Provided
- Parent / Carer consultations with designated key worker
- Video and telephone consultations
- WhatsApp messaging service
- Developmental assessments
- Workshops for Parents/ Carers
- Support with applications for DLA or PIP
- Supporting families through the EHC application and annual review process
- Supporting children, young people and adults through assessment and diagnostic processes
- Support for children and young people at risk of educational exclusion
- Get news about events and updates from our Facebook Group (UNITED SUPPORT GROUP) – Link below.
The staff are amazing, very understanding, supportive and have been able to make progress with our son more than we as parents have. I have also been able to access advice on our son’s behalf to find a way to improve his quality of life and build a future around his needs.
Beyond grateful to my worker Louise who has been a rock to me and my daughter who has multiple disabilities and needs.
The support for me to help me fill in forms or advice on schools and equipment. Nothing is ever to much trouble to ask. Harry liked coming to play with the sensory stuff which I then had to buy for at home. It’s good to see him use things that help him.
I am not a confident person I’m not good with filling in forms or even understanding them. But Ann spent many weeks helping me and telling me what evidence I need to get for Harry’s dla form and he was awarded it.
Ann was very helpful and pro active when we were going through the paper work for our PIP assessment claim thank you so much.
Provided a regular place for our son to visit which he enjoys, help with claiming benefits that we were unaware of, knowing that other families are going through similar experiences with autism has felt less isolating.
Our Mission
To empower and assist parents and caregivers of children, young people and adults with neuro-developmental conditions.
To be aware of new ideas and techniques in dealing and coping with the difficulties associated with health conditions and the challenges that families face in their daily lives.
Providing sessions to empower and engage parents in strategies, parenting tips, confidence building and educational techniques to assist neurological conditions.
Assisting children into adult life.
Our Aims
To support and give a voice to parents and carers of children and young people with Neuro-developmental Conditions.
To be up to date with current and ongoing research in Autism, ADHD, PDA and other Neurodevelopment Conditions.
Provide workshops for parents and carers to support them in their understanding of neurological conditions.
We work with professionals to ensure each child has their needs met.
We are a community interest company for families, children, young people and adults who have Neuro-developmental Conditions living in the West Midlands.
SEND Play Gallery (From recent projects)
Covid 19 Policy (updated November 2023)
United Support Group CIC cares about the impact COVID-19 (coronavirus) may potentially have on our clients, their families and healthcare professionals globally.
At United Support Group CIC, our top priority is the safety and health of the families who we serve daily. Our duty is to support and protect our community. We are proactively taking precautionary steps to reduce the spread of COVID-19.
United Support Group CIC recognises the vulnerability of our community and is committed to ensuring that all COVID-19 protocols are followed to protect the safety and welfare of our clients’ employees, and volunteers.
The following protocols are currently in place as we continue to uphold our responsibility to you.
The highest levels of sanitisation and hand washing protocols have been implemented.
Increased social distancing with staff and volunteers including the use of PPE when necessary.
We are operating an Appointment Only service. However, to meet the needs of our client’s we have adopted a flexible approach by embracing several digital platforms to work with you. These include Telephone, WhatsApp, E-mail & SMS, Microsoft Teams and Zoom.
Contact Us!
WE ARE HERE TO HELP!
Have you been trying endlessly to get help and support for your child, young person, or adult with a neuro-developmental condition?
Do you have concerns about your child or young person’s development?
We can support your child, young person, adult and family.
We are an independent service, offering support for children, young people, adults and families living with Neuro-developmental Conditions.
For further information or to speak to us, contact Ann Marie Frost via telephone: 07455 524196 or if you prefer via email at ann@unitedsupportgroup.co.uk.
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